Refund policy
Return & Refund Policy
At BlinkForge, we want you to shop with confidence. We offer a 30-Day Return Policy, meaning you have 30 days after receiving your order to request a return.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition you received it
- Unused and uninstalled
- In its original packaging
- Complete with all included accessories
- Accompanied by proof of purchase
To request a return, contact us at blinkforge@use.startmail.com.
Please do not send your order back without contacting us first. If your return is approved, we will provide the return instructions and the appropriate return address.
Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If your product is damaged, defective, or incorrect, contact us as soon as possible at blinkforge@use.startmail.com.
Please include your order number and, when possible, photos or videos showing the issue so we can evaluate it and provide the appropriate solution.
Exchanges
The fastest way to receive a different item is to return the original item once your return has been approved and place a new order separately.
European Union — 14-Day Cancellation Period
If your order is shipped to the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable consumer laws.
The product must be returned in its original condition, unused and with its original packaging and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method within 10 business days.
Please note that your bank or card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, contact us at: